Updated: January 2026 256-bit SSL Plain Language

Steakcasino Privacy Policy — Your Data, Your Rights, Our Responsibility

This page explains clearly how your personal data is collected, stored, and protected at steakcasino. We've kept the language simple and straightforward — no complicated legal jargon.

Version
v3.1
Active
1 Jan 2026
Section
10

Summary: steakcasino does not sell your personal data, use it for third-party advertising, or collect more than what is needed. Your privacy is our priority.

1

What information do we collect?

Some information is collected when you create an account and use steakcasino. It falls into two categories: what you provide directly, and what is collected automatically based on how you use the platform.

Data TypeWhat We CollectPurpose
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address OTP, Notifications, Support
Financial information Payment method tokens (not the actual account numbers) Deposit & Withdrawal Processing
Device information IP address, browser, operating system Security & Fraud Prevention
Usage data Game history, bet amounts, login timestamps Responsible Gaming Monitoring

We only collect information that is strictly necessary to provide our services. steakcasino does not collect your social media data, phone contacts, or location.


2

How is your information used?

Steakcasino uses your data only for specified purposes. It is never used for any additional or unrelated purpose.

  • To create and manage your account and ensure its security.
  • To process deposits, withdrawals, and transactions.
  • To complete age and identity verification (KYC).
  • To handle customer service and resolve complaints.
  • To monitor responsible gaming behavior.
  • To analyze anonymized statistics for service improvement.
  • To comply with legal and regulatory obligations.

What we don't do: steakcasino never sells your data, builds advertising profiles, or shares information with external parties without a legal basis.


3

How long is my data retained?

Steakcasino follows a data minimization policy. Data is deleted once it is no longer needed to provide the service, though certain information may be retained for a specified period where required by law.

  • Active account data: retained until the account is closed.
  • Transaction records: retained for up to 5 years as required by law.
  • KYC documents: stored in a secure vault after verification and deleted after 3 years.
  • Support conversations: deleted 12 months after the issue is resolved.
  • Personal data is deleted within 30 days of account closure.

4

Sharing Information with Third Parties

Steakcasino never sells your personal data. However, limited information may need to be shared with third parties in certain specific circumstances.

  • Payment processors: Only the minimum necessary information is shared with bKash, Nagad, or Rocket to process transactions.
  • KYC Provider: Licensed third-party providers are used for identity verification.
  • Legal Authority: Under a court order or a lawful request from a law enforcement authority.
  • Cloud services: For secure storage on our servers in encrypted form.

In all of the above cases, steakcasino ensures that third parties comply with our privacy standards and are contractually bound to protect your data.


5

Cookies & Tracking Technologies

Steakcasino uses cookies on its website and app. Cookies are small data files stored in your browser that make your experience smoother the next time you log in.

Cookie typePurposeDurationCan it be turned off?
Essential Login sessions, security, form data At end of session No (service will not function)
Preferences Saves language, theme, and layout preferences 1 Year Yes
Analytics Anonymous usage statistics, page performance 6 Months Yes
Security Fraud detection, unusual login activity 30 days No (for security purposes)

Optional cookies can be disabled from your browser settings. However, disabling essential cookies will prevent the platform from functioning properly.


6

Security Measures

Steakcasino follows the highest industry standards to protect your data — covering not just technical security, but administrative and physical security as well.

  • 256-bit TLS/SSL encryption is applied to all data transmissions.
  • Data stored on our servers is protected with AES-256 encryption.
  • Two-factor authentication (2FA) and OTP protection on your account.
  • Payment information is handled using PCI DSS-compliant tokenization.
  • Regular third-party penetration testing and security audits.
  • Automatic account lock upon detection of suspicious login activity.
  • Server access is restricted to authorized personnel only.

In the event of a data security incident, steakcasino will notify affected members by email within 72 hours and provide guidance on the necessary steps to take.


7

Your Data Rights

You have full control over your personal data at steakcasino. Contact support to exercise any of the rights listed below.


8

Child protection

Steakcasino strictly prohibits access by anyone under 18. We do not knowingly collect personal information from minors. Age is verified at registration, and ID documents may be requested if there is any doubt.

If you believe a minor has accidentally created an account, please contact support immediately. We will close the account and delete all associated data.


9

Changes to the Privacy Policy

Steakcasino may update this policy from time to time. You will be notified by email at your registered address before any significant changes take effect, and a notice will be displayed on the platform. The effective date of the updated policy will be shown at the top of the page.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. If you disagree, you are always free to close your account.


10

Privacy contact

For any data protection requests, questions, or complaints, please reach out to our dedicated privacy team.

Privacy Email
privacy@steakcasino.app
General support
support@steakcasino.app
Response Time
Within 48 Hours
Language
Bengali and English

You're in Full Control of Your Data

Steakcasino believes every member should have full control over their own data.

👁️
Right to access your data

You can request to see all the information steakcasino holds about you at any time. Submit a request to support and a full report will be provided within 30 days.

✏️
Right to Data Rectification

If any of your information is incorrect or outdated, you can have it corrected — either directly through Profile Settings or by contacting support.

🗑️
Right to Erasure

After closing your account, you can request that your personal data be deleted. Data that must be retained for legal reasons is exempt.

📦
Right to Data Portability

You can export your data in a portable format (CSV or JSON). All data will be delivered together in a single request.

🚫
Right to Object to Processing

You can object to your data being used for analytics or marketing purposes. Marketing emails can be turned off directly from Account Settings.

⏸️
Right to restrict processing

You can request that data processing be temporarily restricted during an investigation or dispute.

How steakcasino protects your data

Protection is ensured on both technical and administrative levels.

🔐
End-to-End Encryption

All data between your device and steakcasino servers is protected with 256-bit TLS encryption — no one can intercept it in transit.

🔑
Tokenized payments

Your bKash or Nagad number is never stored directly. PCI DSS-compliant tokens are used, which do not expose your underlying account details.

🕵️
Regular security audits

Every quarter, independent cybersecurity experts audit steakcasino's systems, and any vulnerabilities identified are addressed immediately.

📍
Minimal data collection

Steakcasino only collects information that is genuinely necessary. Requesting or storing data beyond that goes against our policy.

🛡️
AI-powered fraud detection

An AI-powered fraud detection system runs 24/7 to catch unusual transactions or login activity. You'll be notified immediately if anything suspicious is detected.

👥
Staff Training

All staff with access to customer data receive regular data privacy training. Unauthorized access is a punishable offense.

General enquiries

To update your mobile number or personal details on steakcasino, contact our support team via live chat or email. For security reasons, these changes cannot be made automatically — a support agent will verify your identity before applying any updates. An OTP will be sent to the new mobile number for confirmation. The entire process is typically completed within 24 hours. Your email address and language preference, however, can be changed directly from the Settings section of your dashboard.

To see all active promotions and offers on steakcasino, head to the 'Rewards' page from the menu — it lists all current bonuses, tournaments, and special offers. App users get push notifications the moment new offers go live. Regular promotions include a reload bonus every Monday, weekly cashback (calculated every Monday), monthly VIP rewards, and special match bonuses during cricket or football tournaments. Eid and other festivals usually come with their own dedicated promotions. A weekly offers newsletter is also sent to your registered email — you can unsubscribe at any time.

Your data is protected — enjoy with complete peace of mind

Your privacy is our top priority at steakcasino. Create an account on our secure platform and enjoy 3,000+ games.

For adults aged 18+ only. Please gamble responsibly.

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